The removal process may not be straight forward, since there may be other malware involved. In some cases the only remedy is drastic – reformatting the disk and a complete reinstallation of all your programs. I hope that won’t be necessary.
First, let’s try the McAfee solution. RootkitRemover might fix it, so run that first.
Then run Stinger.
If that doesn’t work there are two other tools which should help…….
If the above doesn’t work, download and run RKill
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then import a Registry file that removes incorrect file associations and fixes policies that stop us from using certain tools. When finished it will display a log file that shows the processes that were terminated while the program was running …
Then download and tun TDSSKiller